3.1 To Provide and Maintain the Service:

• Process and store your media files (audio, video, and photos)
• Perform media processing operations
• Create and manage your account
• Provide customer support
• Send you service-related notifications

3.2 To Process Payments:

• Process transactions
• Send billing statements and payment confirmations
• Manage subscriptions

3.3 To Improve and Optimize the Service:

• Analyze usage patterns and trends
• Debug and fix technical issues
• Develop new features and functionality
• Conduct research and analytics

3.4 To Communicate With You:

• Respond to your inquiries and requests
• Send administrative information (service updates, security alerts, etc.)
• Send marketing communications (which you can opt out of)
• Request feedback or participation in surveys

3.5 To Ensure Security and Prevent Fraud:

• Monitor for suspicious activity
• Detect and prevent security incidents
• Enforce our Terms of Service
• Protect the rights and safety of our users

3.6 For Legal Compliance:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Enforce our legal rights

4.1 With Service Providers:

We share information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing (see Stripe's privacy policy at https://stripe.com/privacy)
• Amazon Web Services (AWS): Cloud storage and computing (see AWS privacy policy at https://aws.amazon.com/privacy/)
• Base44: Application platform and database services (see Base44's privacy policy at https://base44.com/privacy)
• Analytics providers: To understand how the Service is used
• Customer support tools: To provide support services

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 For Legal Reasons:

We may disclose your information if required by law or in response to:

• Valid legal requests (subpoenas, court orders, etc.)
• Law enforcement requests
• National security requirements
• To protect our rights, property, or safety
• To investigate fraud or security issues

4.3 Business Transfers:

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent:

We may share your information with other parties when you give us explicit consent to do so.

4.5 Aggregated or De-identified Information:

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5.1 Stripe

Payment processing is handled by Stripe. Your payment information is subject to Stripe's privacy policy. We recommend reviewing Stripe's privacy policy at https://stripe.com/privacy.

5.2 Amazon Web Services (AWS)

We use AWS for cloud infrastructure, data storage, and computing. Data stored on AWS is subject to AWS's security practices and privacy policies. Learn more at https://aws.amazon.com/privacy/.

5.3 Base44

Our application is built on the Base44 platform, and certain data (including account information, user data, and application data) is stored in databases within Base44's ecosystem. Base44 provides the infrastructure and database services for our application. Your information stored on Base44 is subject to Base44's security practices and privacy policies. Learn more at https://base44.com/privacy.

5.4 Other Third-Party Services

We may integrate with other third-party services from time to time. We are not responsible for the privacy practices of these third parties.

6.1 Where We Store Your Data

Your information is stored on servers and databases provided by:

• Amazon Web Services (AWS) for file storage and computing
• Base44 for application data and database management

These servers may be located in various regions, including the United States.

6.2 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

Our third-party service providers (AWS and Base44) also implement industry-standard security measures to protect data stored on their platforms.

6.3 No Guarantee of Security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6.4 User Content Security

Media files (audio, video, and photos) you upload are stored securely on our servers. However, you should maintain your own backups of important files.

7.1 Account Information

We retain your account information for as long as your account is active or as needed to provide you with the Service.

7.2 User Content

We retain your media files (audio, video, and photos) and processed content according to your account settings and usage patterns. We may delete files after periods of inactivity or if storage limits are reached.

7.3 After Account Deletion

If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or security purposes.

7.4 Backup Copies

Some information may remain in backup copies for a limited period but will not be available for active use.

8.1 Access and Portability

You have the right to:

• Access the personal information we hold about you
• Request a copy of your personal information in a portable format

8.2 Correction

You have the right to:

• Correct inaccurate or incomplete personal information
• Update your account information at any time

8.3 Deletion

You have the right to:

• Request deletion of your personal information
• Delete your account (contact us at info@soundtoggle.io)

Note: We may retain certain information as required by law or for legitimate business purposes.

8.4 Objection and Restriction

You have the right to:

• Object to certain processing of your personal information
• Request restriction of processing in certain circumstances

8.5 Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

8.6 Opt-Out of Marketing

You can opt out of marketing communications by:

• Clicking the "unsubscribe" link in marketing emails
• Contacting us at info@soundtoggle.io
• Adjusting your account settings

8.7 How to Exercise Your Rights

To exercise any of these rights, please contact us at info@soundtoggle.io. We will respond to your request within a reasonable timeframe as required by applicable law.

8.8 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

8.9 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority

Legal Basis for Processing (GDPR):

We process your personal information based on the following legal grounds:

• Contract: To perform our contract with you (Terms of Service)
• Legitimate Interests: To improve our Service, ensure security, and conduct business operations
• Consent: Where you have given consent (which you may withdraw at any time)
• Legal Obligation: To comply with applicable laws

11.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar tracking technologies to collect information and improve our Service.

11.2 Types of Cookies We Use

11.3 Third-Party Cookies

Some cookies are placed by third-party services we use:

• Analytics providers
• Payment processors
• Customer support tools

11.4 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Receive notifications when cookies are set

Note: Blocking or deleting cookies may affect the functionality of the Service.